How Your Details Are Handled
Privacy rules in Bangladesh are still taking shape, and rules differ across borders, so we write this policy to be read plainly rather than to claim a legal badge we cannot prove. What we can tell you is the shape of our practice. When you open
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an account we collect the details you type in — mobile number, name as it appears on your wallet, and the bKash, Nagad, Rocket or Upay number you use to move money. Our payment team records the transaction reference so a deposit can be matched to
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your account wallet, and that reference is what a support agent checks when you say a transfer did not land. We do not ask for your wallet PIN, your one-time code, or your card CVV, and no one from 3999bet will request them over a call
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or a messaging app. Reading activity, device type and rough location help us spot a login that does not look like you, which is why we keep a short session log. Some of this is needed to keep the account open and to meet record-keeping duties;
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the rest you can switch off, and we tell you which is which when you ask. Nothing on this page overrides the law where you live, and if local rules limit what may be collected or held, those rules win. Holding an account depends on your
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local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.